Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges are calculated by weight – starting from £3

Which payment methods do you accept?

We accept PayPal, American Express, Mastercard or Visa credit card, Visa Electron Cards, Maestro or Delta debit card.

How long will delivery take?

Delivery usually takes 3 to 5 business days.

How secure is shopping in you Online Shop? Is my data protected?

We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, Google Chrome, Firefox, Opra, Safari, Microsoft Edge etc. This means you cannot inadvertently place an order through an unsecured connection.

What exactly happens after ordering?

After ordering, delivery will be made to the address specified by you on the completed order form.
We will deliver your order to the main entrance of the delivery address.

Do I receive an invoice for my order?

Yes you will receive an invoice for your order as soon as your payment is processed.

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